Privacy Policy

This Privacy Policy explains how Cognito AI collects, uses, shares, and protects your personal data. By using our websites, products, or services, you agree to the practices described below.

1. What data we collect

We may collect:

  • Contact data: name, email, phone number, and company.
  • Browsing data: pages visited, session time, IP address, device type, and browser.
  • Data voluntarily provided through forms, chat, or materials submitted for evaluation.
  • Product usage data and interactions with Cognito AI communications.

2. How we use data

  • Respond to inquiries, demos, and commercial proposals.
  • Deliver contracted services and technical support.
  • Improve content, products, and digital experiences.
  • Send relevant communications (marketing, updates, events), always with an opt-out option.
  • Comply with legal and security obligations.

3. Data sharing

We do not share personal data without user permission. When necessary, we only share data with:

  • Suppliers and partners that support our operations (infrastructure, analytics, communication), under confidentiality agreements.
  • Authorities or third parties when required by law or to protect the rights of Cognito AI and its clients.

We do not sell your personal data.

4. Cookies and similar technologies

We use cookies to remember preferences, understand website usage, and improve your experience. You can manage cookies in your browser; some features may be affected.

5. Security

We adopt technical and administrative controls to protect data against unauthorized access, loss, or alteration. However, no method is 100% fail-safe; keep good security practices when interacting with us.

6. Your rights

You may request confirmation of processing, access, correction, updating, anonymization, portability, or deletion of data, and revoke consent when applicable.

7. Retention

We retain data for as long as necessary to fulfill the purposes of this policy, legal obligations, or the regular exercise of rights. After this period, data is deleted or anonymized.

8. Contact

For questions or privacy requests, email contato@cognitoai.com.br.

9. Policy updates

We may update this policy periodically. The current version will always be available on this page.